- What is African Fashion’s Shipping Policy ?
We strive to deliver products all AROUND THE WORLD purchased from us in excellent condition and in the fastest time possible.
If the order is lost or un-delivered due to wrong address to your preferred location, we will not be responsible for any lost or wrong address. If you cancel part of the order, shipping charges will not be refunded.
- Which Shipping Company do African Fashion use?
- How long it takes to get the order at my place?
It usually takes 7 working days for delivery to your doorstep (excluding Saturday & Sunday). Our Delivery process includes:
- How do I check the status of my order?
You can check the status of your order any time once you receive an email with the tracking information after we dispatch it. We provide link in the email itself to check the status of your order.
- Who will be responsible to pay for Custom duty, Clearance fees or any taxes?
It will be Buyer’s responsibility to pay if any custom duty, clearance fees or any other charges is applied in their country. We are no way responsible for above given charges, but we may help you to get proper solution at easiest way.
A big portion of our international customers is demanding undervalued invoice. We are fully aware of the harsh realities regard to import duties added by some countries. It’s uneasy for us to watch some of our customers paying extra on top of our products + shipping fees.
Unfortunately, an undervalued invoice is strictly forbidden and illegal in most countries. If caught on multiple occasions, African Fashion could be listed on the authorities’ blacklist, banning us from shipping our products to destinations around the world. Therefore, We OFFICIALLY does not provide an undervalued invoice to our international customers.
However, if you think your country’s authorities add a ridiculous sum of duties even when purchasing a single-item, for example, we advise you to leave a message under the “customer note” section when purchasing through our online store. Please note that we cannot undervalue our products significantly, but we will do our best to fairly unload your burden. Again, this is not an official service, and we do not take responsibilities for any extra duties or taxes that may be added by the officials.
We greatly appreciate your interest in African Fashion and our products. The African Fashion team is encouraged by your positive, as well as your negative feedback. To meet your high expectations, we will never stop putting our best efforts.